ABOUT THE
BLACK MAXI CAB
Born from a belief that premium private transport should not be exclusive to the wealthy — The Black Maxi Cab was built to give every passenger access to luxury, reliability, and true peace of mind.
10k+
Trips Completed
5.0★
Avg Rating
11
Fleet Classes
24/7
Operations
BUILT ON TRUST,
DRIVEN BY EXCELLENCE
When we started The Black Maxi Cab, we noticed a glaring gap in Singapore's transport market: the middle ground between cheap ride-hailing apps and prohibitively expensive limousine companies was empty. Passengers deserved a service that combined the professionalism of a five-star hotel concierge with the accessibility of a regular taxi booking.
So we built it. Starting with a single Alphard and a relentless commitment to punctuality and cleanliness, The Black Maxi Cab has grown into Singapore's most trusted private transport operator for airport transfers, corporate shuttles, cross-border Malaysia charters, and everything in between.
A DECADE OF MILESTONES
2015
Founded with a single Alphard and a commitment to premium service in Singapore.
2017
Expanded to a 12-vehicle fleet including Toyota Hiace minibuses and Mercedes sedans.
2019
Launched Malaysia cross-border transfer services — a first for local private operators.
2021
Introduced Party Bus, Wheelchair Bus, and corporate shuttle services.
2024
Achieved 10,000+ trips completed with a 5.0 average customer rating.
Today
11 vehicle classes, 24/7 dispatch, and growing — still with the same personal touch.
WHAT WE STAND FOR
01
Punctuality, Always
We treat your time as the most valuable commodity. Drivers arrive 10–15 minutes early, equipped with live traffic monitoring to anticipate delays before they happen.
02
Rigorous Safety Standards
Every vehicle in our fleet undergoes weekly mechanical inspections. Drivers hold valid PHV licences, first-aid certifications, and clean driving records.
03
Immaculate Presentation
From the driver's dress code to the vehicle's interior — we set hotel-concierge standards. Vehicles are detailed, deodorised, and checked before each trip.
04
Genuine Care
We remember your preferences, your favourite routes, and your unique requirements. Our team treats every passenger as a valued long-term relationship.
CHANGI AIRPORT
TRANSFER EXPERTS
Changi Airport is one of the world's busiest hubs — and navigating arrival halls with luggage and a jet-lagged group is exhausting. Our airport transfer service is engineered to remove every point of friction.
Real-time flight tracking — we adjust for delays automatically
Driver waits at Arrival Hall with a pre-printed name board
60 minutes of complimentary waiting time for arrivals
Full luggage assistance from the carousel to the vehicle
All terminals covered: T1, T2, T3, T4, and Jewel
SEAMLESS SINGAPORE
TO MALAYSIA TRAVEL
Our Malaysia transfer service is built around one goal: eliminating every inconvenience of cross-border travel. No bus changes, no carrying luggage through checkpoints, no public transport queues.
Office Address
BLK 186A Rivervale Dr
#02-822, Singapore 541186
Operating Hours
24 Hours / 7 Days
Including Public Holidays
FREQUENTLY ASKED QUESTIONS
How do I make a booking?
Simply send a WhatsApp message to +65 9750 1357, call our hotline, or fill the booking form on our homepage. Our dispatch team confirms your booking within 2 minutes during business hours and under 5 minutes at night.
Are all your rates flat rates?
Yes. Every rate we quote is all-inclusive of ERP, tolls, and fuel. The price we tell you is the price you pay — no meter, no surges except for the standard midnight surcharge ($10–15, 23:00–06:00) and stopover fees ($10–15 each).
Do you monitor flights for airport arrivals?
Absolutely. We track your flight in real time using live airline data. If your flight is delayed, we adjust the driver's arrival time accordingly. You receive up to 60 minutes of free waiting time at the airport — no penalty for delays.
Can you handle cross-border Singapore–Malaysia transfers?
Yes, this is one of our most popular services. We provide direct private charters to Johor Bahru, Legoland, Malacca, Kuala Lumpur, and Genting Highlands. You do not need to alight from the vehicle at any customs checkpoint.
Do your vehicles support baby/child car seats?
Yes. Request a child seat or infant carrier when booking and we'll equip the vehicle accordingly. Please specify the child's age and weight so we can match the appropriate safety seat.
Can I book for early morning or late-night pickups?
Absolutely — we operate 24 hours a day, 7 days a week, including all public holidays. A midnight surcharge of $10–15 applies to trips between 23:00 and 06:00 AM.
Do you offer corporate accounts or recurring bookings?
Yes. We offer corporate billing accounts, dedicated fleet arrangements, and priority dispatch for companies with recurring transport needs. Contact us at callmaxicab@gmail.com to discuss a corporate arrangement.
What is your cancellation policy?
Cancellations made more than 2 hours before pickup are free of charge. Late cancellations (under 2 hours) or no-shows may be subject to a partial fee. Contact us directly and we'll do our best to accommodate you.
READY TO EXPERIENCE
THE DIFFERENCE?
Drop us a WhatsApp message and our dispatch team will respond within 2 minutes.